Privacy Policy
Privacy Notice
Thank you for joining our community at Brice Farms LLC. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices regarding your personal information, please get in touch with us at BriceFarmsCandles@gmail.com. Last updated 06/30/24
When you visit our website, BriceFarmsCandles.com (the "Website") and, more generally, use any of our services (the "Services," which include the Website), we appreciate that you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the most straightforward way possible what information we collect, how we use it, and what rights you have about it. We hope you take the time to read it carefully, as it is essential. If there are any terms in this privacy notice that you disagree with, please discontinue use of our services. This privacy notice applies to all information collected through our Services (which, as described above, includes our Website) and any related services, sales, marketing, or events. Please read this privacy notice carefully, as it will help you understand what we do with our collected information.
What type of information is collected?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How is the information collected?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why is information collected?
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
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To comply with any applicable laws and regulations.
How is personal information store, use, share and disclose?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do we communicate with site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
How is cookies used and other tracking tools?
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. Brice Farms does not add any cookies other than the cookies applied by Wix or the third-party applications used to process your request. The website uses various types of cookies, such as functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
When using third party applications additional cookies may be used. To see which cookies are being used for each site visited.
The steps are as follows:
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Right-click on your browser window
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Choose Inspect
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Choose the Applications tab
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Select Cookies
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You may also visit https://www.wix.com/about/cookie-policy for more information.
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We collect and process your information for various reasons such as legitimate business interests, fulfilling our contract with you, complying with legal obligations, and/or with your consent. We use the personal information we obtain from our website for the following business purposes:
1. Facilitating account creation and login process: If you link your account with us to a third-party account (e.g., Google or Facebook), we use the information provided by those third parties to facilitate the account creation and login process as part of the contract.
2. Posting testimonials: Before posting a testimonial containing personal information, we will obtain your consent to use your name and the content of the testimonial. If you want to update or delete your testimonial, please contact us at Memoryboxcandleco@gmail.com and include your name, testimonial location, and contact information.
3. Requesting feedback: We may use your information to request feedback and to get in touch with you regarding your use of our website.
4. Enabling user-to-user communications: We may use your information to enable user-to-user communications with each user's consent.
5. Managing user accounts: We may use your information to manage our accounts and keep them operational.
6. Fulfilling and managing orders: Your information may be used to fulfill and manage orders, payments, returns, and exchanges made through the website.
7. Administering prize draws and competitions: We may use your information to administer prize draws and competitions when you choose to participate in our competitions.
8. Delivering and facilitating the delivery of services: Your information may be used to provide you with the requested service.
9. Responding to user inquiries and offering support: We may use your information to respond to your inquiries and resolve any potential issues you may have with our services.
10. Sending marketing and promotional communications: We and/or our third-party marketing partners may use the personal information you provide to us for marketing purposes, in line with your marketing preferences. You can opt-out of our marketing emails at any time (see the "Privacy Policy" section).
11. Delivering targeted advertising to you: We may use your information to develop and display personalized content and advertising tailored to your interests and/or location, and to measure its effectiveness.
12. Other business purposes: We may use your information for data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving our website, products, marketing, and your experience. This information may be used and stored in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.
How to withdraw consent or have additional questions?
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at BriceFarmsCandles.com or send us mail to: 1621 N Glenview Ct, Independence MO 64056